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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherri Hargrove

Sherri Hargrove

October 15, 2024

5  out of  5
rating by Sherri Hargrove
"Michael Church and Associates have ALWAYS explained everything to me that I do not understand! I pick their brains until I understand what they are talking about!! They're good people. God bless them 💜"
We responded:
"Thanks Sherri! I think you spoke with Mitch today. He's the best!"
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BillieJean Horrocks

September 23, 2024

5  out of  5
rating by BillieJean Horrocks
"Super happy with this company. Easy to work with great pricing, and excellent customer service."
We responded:
"Thanks so much BillieJean! We try hard everyday to help people with their insurance."
Profile photo of Zachary West

Zachary West

September 20, 2024

5  out of  5
rating by Zachary West
"Great! Kent was amazing, and was able to get me an incredible rate! He was very helpful, and got back to me pretty quickly with the answers I was looking for!"
We responded:
"Thanks Zach! I agree Kent is the best!"
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John VanSteenkiste

September 20, 2024

5  out of  5
rating by John VanSteenkiste
"Caleb really helped me out. I'm not big on talking on phones but he got me through it"
We responded:
"Caleb is the best! Appreciate you taking the time to review your insurance agent John!"
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Eula Glover

September 19, 2024

5  out of  5
rating by Eula Glover
"I've enjoyed working with the State group in Lansing. Aayia is the best. She helped me from start to finish."
We responded:
"Thanks Eula! Glad you enjoyed working with us."
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Lance Yoder

September 19, 2024

4  out of  5
rating by Lance Yoder
"Very clear and thorough with the policy. Had it set up fast and easy."
We responded:
"We try to be clear and understandable every time. Thanks for the feedback Lance!"
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Bryana Letson

September 19, 2024

5  out of  5
rating by Bryana Letson
"John was very helpful with many AFFORDABLE options, which in this economy right now is important. He took his time to find the right policy for me and my family."
We responded:
"John is the nicest, most knowledgeable insurance pro. Thanks for the feedback Bryana!"
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Jerry Goins

September 19, 2024

5  out of  5
rating by Jerry Goins
"Great communication. Definitely a pleasure doing business with."
We responded:
"Thanks Jerry! So glad we could help with your insurance. It's a pleasure doing business with you too!"
Profile photo of Shana Simon

Shana Simon

July 2, 2024

4  out of  5
rating by Shana Simon
"I have had 2 guys as I know of, Corey and now Caleb. Caleb helped me today and stayed cool, calm and answered my questions fantastically. Thank you Caleb, if this was personal he would get 5 stars. However it's not and the main billing center and I are not buddies."
We responded:
"So glad to hear you had a good experience with Caleb. Also, glad your questions are getting answered."
Profile photo of Sheena Schmidt

Sheena Schmidt

May 4, 2024

1  out of  5
rating by Sheena Schmidt
"My experience with this Agency was great until Henry left. He was who I turned to for all of my insurance needs! I could not get a callback from Michael Church, not one time. Had ongoing issues with getting my roof fixed by filing a claim. I had water coming in my house and ended up having to replace the roof it myself. State Farm would not cover the replaced roof because they said it could’ve been patched. I had already patched it twice before replacing it. I was reimbursed for part of my roof after three months of going rounds with the claims department, about 45% of it. Lesson learned, never do that. Apparently my house needs to be damaged more for State Farm to actually take initiative. This is an agency that I have supported for 10+ years. I took all 10 of my policies and switched to Auto Owners. Let me just put this out there also. Never filed one homeowners claim in 10 years. And this is how I was treated by this agency/company."
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Diane Baker

April 18, 2024

4  out of  5
rating by Diane Baker
"Great!! I immediately got a call back!!! I would still like to meet Jake......LOL 😂"
We responded:
"Thanks Diane, we try really hard to get back to people fast."
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John McDermott

October 30, 2023

5  out of  5
rating by John McDermott
"Good people, great service and they saved me a lot of money"
We responded:
"Thanks John! We really appreciate your feedback."
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Brian Tufts ll

September 28, 2023

5  out of  5
rating by Brian Tufts ll
"Dylan was a great help with all of our insurance needs. Very knowledgeable and courteous, my family gives him a big high five. Thank you so much Dylan and we choose State Farm ☺️"
We responded:
"Thanks Brian! Dylynn is doing a great job"
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Dawn Rosamond

August 3, 2023

5  out of  5
rating by Dawn Rosamond
"Ted was very kind both on the phone and in person. Very professional."
We responded:
"Thanks Dawn! So glad to hear you were happy with Ted."
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tait sapienza

July 25, 2023

5  out of  5
rating by tait sapienza
"Mia was my agent and she is absolutely amazing! She worked tirelessly to get me as many discounts as possible, remaining kind and courteous even after I had to switch the VIN and start dates several times as I looked for the exact vehicle I wanted. I am not the easiest to work with and tend to be a bit high maintenance, I do not hand out complements often. Mia and State Farm have exceeded my expectations and made this process easy and dare I say a joy. Well done!"
We responded:
"Thanks Tait! Mia is the best!"
Profile photo of Tabitha Jarrell

Tabitha Jarrell

October 31, 2022

5  out of  5
rating by Tabitha Jarrell
"Mike is my agent and has went above and beyond from saving me money to always replying fast always answering my texts right away and this office always has the right answers.mike is the best agent I appreciate him and I wish he could be everyone’s agent"
We responded:
"That really means a lot to us Tabitha! Thanks!!"
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Larry Dietz

July 8, 2022

5  out of  5
rating by Larry Dietz
"My agent Chris an awesome person, he is prompted on getting the job done. He is very curious, and seems to have all the answers to all my questions. Great job Chris for all of what you do to make it easier for us as customers."
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TODD CALLCUT

June 27, 2022

5  out of  5
rating by TODD CALLCUT
"Got insurance for the 2006 Chevy Trailblazer LT I bought"
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Vanessa Gibson

April 15, 2022

5  out of  5
rating by Vanessa Gibson
"I just have to say that Mitchel Chahine is honestly the best insurance agent I have ever dealt with. I would recommend him to anyone, he was very kind and was willing to go the extra mile to help me. Thank you so much Mitch!!"
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Kristy Rankhorn

February 3, 2022

5  out of  5
rating by Kristy Rankhorn
"Chris is my agent in this office and let me tell ya! He is awesome!! Not only him but everyone in this office are awesome people. They will jump thru hoops for their clients. No matter the question I have pertaining to insurance, and I can come up with some wild ones(bunker ins.), they will do whatever they have to to get me the answers! The customer service is top notch!!! Loyal customer here!!"
We responded:
"Thanks so much for the 5 star review Kristy! We love to hear from our customers. I agree, Chris is awesome!›"
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tammy straight

January 25, 2022

5  out of  5
rating by tammy straight
"Henry is full of so much knowledge and has an answer for everything!!! I thought it would be a giant headache to switch my car insurance, but Henry made it extremely simple!! We have so much insured thanks to Henry! I would really truly like to see Henry succeed in this business he is a giant asset to State Farm!!"
We responded:
"Thanks Tammy! Really appreciate it!"
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Mary Perkins

January 13, 2022

5  out of  5
rating by Mary Perkins
"Henry was so helpful taking time to find what really worked for me and my family. A very great and painless time working with him and the state farm group. If you ever need to get a quote or insurance or just a question answered he took the time to make sure he found that answer for us. Thank you so much Henry and State Farm."
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AMY VERMILYA

November 11, 2021

5  out of  5
rating by AMY VERMILYA
"Henry Walker has not only saved me a tremendous amount of money, he is personable. He listens and understands. He is thorough and definitely makes me feel like an important customer."
Profile photo of Kathleen Reid

Kathleen Reid

November 9, 2021

5  out of  5
rating by Kathleen Reid
"What a breathe of fresh air my agent Mitch was. Friendly, professional, he talked to me instead of reading a script. He was pleasant and not pushy but he was able to get me MUCH better coverage for only $10.00 difference. Much better coverage and he made it so simple for me! I don't usually write reviews but this was worth it. Thanks, Kathy"
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Amy Joel

November 4, 2021

5  out of  5
rating by Amy Joel
"I absolutely love state farm. They are always quick to respond to my questions and concerns."